Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Tulsi Fashion Jewellery (operating as Bantu Gems & Jewels, "we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from tulsifashionjewellery.com (the "Site"). We currently operate and deliver exclusively within India.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, how you found us, and how you interact with the Site. We refer to this as "Device Information".

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at allaboutcookies.org.
  • Log files — track actions on the Site and collect data including your IP address, browser type, internet service provider, referring pages, and date/time stamps.
  • Web beacons, tags, and pixels — electronic files used to record how you browse the Site.

When you make or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".

"Personal Information" in this policy refers to both Device Information and Order Information.

How we use your personal information

We use Order Information to fulfil orders placed through the Site — including processing payments, arranging delivery, and sending invoices and order confirmations. We also use it to:

  • Communicate with you about your order or enquiry;
  • Screen orders for potential risk or fraud;
  • Send you information about our products, offers, or services where you have opted in.

We use Device Information to screen for fraud, improve the Site, and understand how customers browse and interact with our pages.

Sharing your personal information

We share your personal information with trusted third parties only as necessary to operate our business:

  • Shopify — powers our online store. Read Shopify's privacy policy at shopify.com/legal/privacy.
  • Google Analytics — helps us understand how customers use the Site. Read Google's privacy policy at policies.google.com/privacy. You can opt out at tools.google.com/dlpage/gaoptout.
  • Payment processors — such as Razorpay, UPI providers, and card networks, solely to process your payment securely.
  • Delivery partners — to fulfil and ship your order within India.

We may also share your information to comply with applicable Indian laws and regulations, or to respond to a lawful request from authorities.

Behavioural advertising

We may use your personal information to show you targeted advertisements on platforms such as Meta (Instagram/Facebook) and Google. You can opt out of targeted advertising through your platform account settings or visit optout.aboutads.info.

Your rights

You have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

Data retention

When you place an order, we retain your Order Information for our records unless and until you ask us to delete it, subject to any legal obligations that require us to keep it.

Data security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Minors

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will update the "Last updated" date at the top of this page when we do.

Contact us

For any questions about this Privacy Policy, to make a complaint, or to exercise your data rights, please contact us:

Tulsi Fashion Jewellery
Bantu Gems & Jewels
1150, Kucha Mahajani Market
Chandni Chowk, Delhi 110006
India

📞 +91 8700021097
📞 +91 9811332213
✉ g.jewels.gems@gmail.com