Refund policy


Return & Refund Policy

At Everythingin Anime, we take pride in the precision of our laser-cut artistry. We want you to be completely satisfied with your new anime frame.

30-Day Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility Criteria:

To be eligible for a return, your item must be:

  • In the same condition that you received it.

  • Unused, with all original tags attached.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at g.jewels.gems@gmail.com.

Important Notes:

  1. Returns must be sent to the following address: 1150,KUCHA MAHAJANI CHANDNI CHOWK NORTH, DELHI, DELHI, PIN: 110006 Operational

  2. If your return is accepted, we will send you a return shipping label and detailed instructions on how and where to send your package.

  3. Unauthorized Returns: Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order immediately upon arrival. Contact us at g.jewels.gems@gmail.com if the item is:

  • Defective or damaged during transit.

  • The wrong item (incorrect anime character or frame size).

We will evaluate the issue immediately and make it right.

Non-Returnable Items

Certain items cannot be returned:

  • Custom Products: Any personalized items or special orders (such as custom-engraved names or bespoke anime designs) are final sale.

  • Sale Items & Gift Cards: Unfortunately, we cannot accept returns on items purchased during a sale or via gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you if the refund was approved.

  • Approval: If approved, you’ll be automatically refunded on your original payment method within 10 business days.

  • Processing Time: Please keep in mind that banks and credit card companies may take additional time to process and post the refund to your account.

  • Follow-up: If more than 15 business days have passed since we approved your return and you haven't received your funds, please contact us at g.jewels.gems@gmail.com.